Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Since all of our orders are made to order we do not accept returns or exchanges. We want you to be completely satisfied with your item so please contact us within 14 days if there is an issue with a damaged or incorrect product so we can make it right. To report an issue, you can contact us at kelleysmetaldesignco@gmail.com or fill out a contact form at the bottom of the website. 

Cancellations

We do accept cancellations if they are within 4 hours of a purchase. You can request the cancellation through our email at kelleysmetaldesignco@gmail.com or fill out a contact form at the bottom of the website.